Last Updated: 01.01.2024

Welcome to HVALabs. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ( or use our mobile applications. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our applications.

1. Information We Collect

We collect information from you when you visit our website, use our mobile applications, or engage in any other interaction with us. The types of information we may collect include:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests that you voluntarily give to us when you register on the Site or the App, or when you choose to participate in various activities related to the Site and our Apps, such as online chat and message boards.
  • Derivative Data: Information our servers automatically collect when you access the Site or the App, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site or App.
  • Mobile Device Data: Information about your mobile device, including the hardware model, operating system and version, unique device identifiers, mobile network information, and information about the location of your device.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site or the App.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or the App to:

  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site and App to you.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site or the App.
  • Generate a personal profile about you to make future visits to the Site or App more personalized.
  • Increase the efficiency and operation of the Site and App.
  • Monitor and analyze usage and trends to improve your experience with the Site and App.
  • Notify you of updates to the Site or App.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us on our Site and App, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +372 5932 80 56
  • Address: Tornimäe tn 5, 10145, Tallinn, Estonia